To assist us in satisfying our constant desire to improve our services and better meet your expectations, we would appreciate your sharing your remarks and suggestions by filling in this questionnaire:

Your evaluation

Handling of your request

Contact by phone / in person :

Courtesy :

Efficiency :

Commercial / Research & Development Department

Assessment of your needs :

Anticipation of your needs :

Quality of advice / suggestions :

Time required to submit our quote :

Quality of our quote :

Technical Services

Efficiency of our technical staff :

Responsiveness, discretion, reliability, politeness, presentation :

Quality of work delivered :

Respect of deadlines :

Cleanliness of worksite :

If there are several technicians: quality of coordination :

Satisfaction survey (continued)

Suggested improvements :

Name and address (optional)

Thank you for having taken the time to answer our satisfaction survey. We hope to have the pleasure of serving you again for your future projects.